Privacy Policy

Effective Date: 06-Sep-2025

This Privacy Policy explains how HotelsBookie.com (“we”, “our”, or “us”) collects, uses, discloses, and protects personal information when you visit and interact with our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

• Information you provide: When you create an account, make bookings, contact us, or fill forms, we may collect your name, email address, phone number, billing/shipping address, payment information (when required by a partner), and any message content you submit.
• Automatically collected information: We collect usage data such as IP address, browser type, device identifiers, pages visited, time and date of visits, referrer URL, and cookies/log files.
• Third-party sources: We may receive information from hotels, travel partners, booking platforms, and analytics providers to facilitate bookings and improve service.

2. How We Use Your Information

• To process and manage bookings and payments.
• To communicate with you about your reservations, updates, promotions, or support requests.
• To provide, maintain, and improve our website, products, and services.
• To detect, prevent, and address technical issues, fraud, or abuse.
• To comply with legal obligations and enforce our Terms & Conditions.

3. Legal Bases for Processing (if applicable)

If you are in a jurisdiction that requires us to state legal bases (for example, the EU), we rely on the following where applicable:

• Performance of a contract (e.g., to process and fulfill bookings).
• Legal compliance (e.g., tax or regulatory obligations).
• Legitimate interests (e.g., improving services, fraud prevention), where those interests are not overridden by your rights.
• Your consent (for certain communications or cookies), where requested and obtained.

4. Sharing & Disclosure

• Service providers: We share information with third-party service providers who perform services on our behalf (payment processors, email providers, analytics, hosting, etc.).
• Hotels & travel partners: Your booking details and necessary personal information are shared with the hotel or provider fulfilling your reservation.
• Legal requirements: We may disclose information to comply with laws, legal processes, or to protect rights, safety, or property.
• Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction (we will notify you where required by law).

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to operate the website, remember preferences, and analyze usage. You can control cookie preferences through your browser settings or via any cookie consent tool we provide on the site. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the data type and legal requirements.

7. Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure—absolute security cannot be guaranteed.

8. International Data Transfers

Your information may be stored and processed in countries other than your own. When transferring data across borders, we take steps to ensure adequate safeguards are in place (e.g., standard contractual clauses) where required by law.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

• Accessing the personal information we hold about you.
• Requesting correction or deletion of your data.
• Requesting portability of your data.
• Objecting to or restricting certain processing activities.
• Withdrawing consent where processing is based on consent.

To exercise these rights, please contact us using the contact details below. We may need to verify your identity before responding to such requests.

10. Third-Party Links & Embedded Content

Our site may contain links to third-party websites or embedded content (maps, social widgets, etc.). We do not control those sites and are not responsible for their privacy practices. We recommend you read their privacy policies before providing personal information.

11. Children’s Privacy

Our services are not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to request deletion.

12. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top. We encourage you to review this policy periodically for any changes.

13. Contact Us

By using HotelsBookie.com you acknowledge that you have read and understood this Privacy Policy.